Day of Appointment: Please arrive 15 minutes early to get yourself settled in and prepare for your artist to greet you. We work without a receptionist and phones ringing. We work together and conduct most of our business through email. You will not be charged if you cancel at least 24 hours before your appointment starts. Otherwise you will be charged 50% of service price for late cancellations and 100% for no shows.
If you are running more than 15 minutes late, we can’t guarantee that we can still provide the appointment. Please reach out to your artist via email or txt notifying them of your reason and they can let you know the next step. Email is our first form of communication, texting is second and preferred for brief communication only. Looking forward to having you visit. Thank you!!
Note: We do not accept gratuity.
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